Free food safety advice during April

During April, we’re offing all our clients, members and non-members, free food safety advice for your business and across your product line.

We’ve been inspired by the way the food and beverage industry has mobilised during the COVID-19 pandemic to ensure products remain on shelf. 

We want to support you as best we can.

Get in touch [email protected] to ask a question and find out more.

We can help with questions around product risk assessment, shelf life, HACCP, microbiological specifications, contamination, thermal equivalencies, and pathogens.

And don’t forget that if you’re a member you can also continue to ask regulatory, innovation and consumer science questions as part of your helpline allocation.

Read our press release.




  1. Food Safety advice is limited to that within the expertise of our staff and the following subjects: microbiological specifications and monitoring, shelf life, thermal equivalencies, HACCP, risk assessment, troubleshooting microbiological contamination/growth, and information on specific microbes.
  2. Free questions are subject to a four-hour limit of advisor time.
  3. Questions will be answered theoretically, no practical work will be conducted.
  4. We reserve the right to decline to answer enquiries at our sole discretion and for any reason.
  5. We aim to acknowledge your enquiry within 24 hours and respond to your enquiry within three working days. We will prioritise paid work but otherwise dealing with enquiries on a first come first served basis.
  6. This service is subject to acceptance of Leatherhead Food Research’s standard T&Cs.