The member helplines are single point of contact for our members’ enquiries across key areas of their business, providing a rapid, high-level response to burning questions, quick facts and up-to-date advice. Helpline time is included in each membership package in the form of allocated hours - additional hours can be purchased to match your needs.
Your helpline enquiries are all answered by Leatherhead’s experts who provide regular research and consultancy services across key areas of the life-cycle of food and beverage products.
Regulatory helpline
Our global regulatory experts cover more than 120 countries and 30+ languages and have sector, labelling and claims expertise to answer a wide range of questions that help members understand, interpret and stay compliant with local or regional food legislation.
Innovation helpline
Whatever your challenge is, whether it’s ingredient selection, reformulation, product development, processing & manufacturing, characterisation and quality control product development, our scientists can quickly get you the top line assistance you need.
Nutrition helpline
When you need to find out about a particular nutrition issue, what's on the horizon, help with nutrition profiling of your product range or want to know the difference between Glycaemic Index and Glycaemic Response testing and what the tests can be used for, we have a team of nutritionists who can help.
Consumer and sensory helpline
Leatherhead’s consumer and sensory experts are up to date with the latest developments and have experience in both theoretical and practical aspects of consumer and sensory science. This allows us to give quick answers on a wide range of methodologies and statistical analyses.
Safety helpline
Issues relating to food safety often need urgent attention – we can help you to understand a food safety problem you are struggling to solve or help you with topics such as shelf life, risk assessments and HACCP.
